Notification to clients and prospective clients
EFG Bank European Financial Group SA (hereafter “the Bank”) is committed to protect your Personal Data by complying with bank-client confidentiality as well as data protection laws and regulations.
This Privacy Notice shall provide current and potential clients of the Bank with an overview of how we process your Personal Data.
In this Privacy Notice “we” refers (as applicable) to the Bank and/or any affiliated undertaking or entity of the EFG International group of companies, including but limited to EFG Bank AG and EFG Asset Management (Switzerland) SA, which must also comply with the data protection legislation (collectively herein referred to as “EFG” or “EFG companies” and each as an “EFG company”).
This Privacy Notice applies to all clients and prospective clients of the Bank (“you”), who are subject to the provisions of any applicable data protection legislation. This Privacy Notice covers Personal Data that is held electronically and also applies to paper-based filling systems.
Explanation of some terms used in this Privacy Notice
Personal Data means information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
Special Category Personal Data means information revealing racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership, physical or mental health conditions, sexual life, sexual orientation, biometric or genetic data.
2. Information and Data Security
It is our policy to protect your right to privacy. We will take all reasonable steps to ensure that adequate technical and operational security measures, confidentiality obligations and compliance procedures are in place to prevent inappropriate access to, disclosure, alteration or deletion of, Personal Data.
In addition, we limit access to your Personal Data to those employees, agents and contractors who have a business need to know. Our agents and contractors will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
3. Types of Personal Data collected
In the course of providing services to you, we may process Personal Data and Special Category Personal Data. This typically includes the following information relating to you:
(a) Information received from you, including:
(b) Information received from third parties, including:
(c) Information specific to our services, including:
(d) Special Category Personal Data
In some cases (where permitted by law), special categories of personal data, such as your political opinions or affiliations, health information, racial or ethnic origin, religious or philosophical beliefs, and, to the extent legally possible, information relating to criminal convictions or offences.
If relevant to the services we provide to you, information about your additional card holders or account holders, business partners (including other shareholders or beneficial owners), dependents or family members, representatives, and agents. Before providing us with this information, you should provide a copy of this notice to those individuals.
4. How we collect your Personal Data
We collect your Personal Data:
5. Sources of Personal Data
We collect your Personal Data:
6. How we use Personal Data
We are a data controller which means that we are responsible for deciding how we hold and use Personal Data about you. We may use your Personal Data before, during and after our relationship ends with you.
(a) Legal basis for using your Personal Data
We will only use your Personal Data when the law allows us to. Most commonly and depending on the situation in which we will use your Personal Data (see paragraph (b) below), we will use your Personal Data in the following circumstances:
We may also use your Personal Data in the following less likely situations:
(b) Situations in which we will use your Personal Data
The situations in which we will process your Personal Data are listed below.
(c) If you fail to provide Personal Data
If you fail to provide certain information when requested, we may not be able to enter into a contract with you/ perform the contract we have entered into with you, or we may be prevented from complying with our legal obligations (such as to complete our “know your client” checks). Therefore, please note that EFG may still process any available Personal Data.
7. Recipients of your Personal Data
We (and those parties to whom Personal Data is disclosed) may disclose Personal Data in the situations described above:
8. Overseas transfers
The recipients referred to in section 7 above can be located outside of Switzerland and the European Economic Area. In those cases, except where the relevant country has been determined to provide an adequate level of protection, we require such recipients to comply with appropriate measures designed to protect personal data.
9. Retention of Personal Data
We will retain Personal Data for as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, accounting, reporting or internal policy requirements. To determine the appropriate retention period for Personal Data, we consider the applicable legal requirements, as well as the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means.
Further information on the retention periods of Personal Data can be requested from your Client Relationship Officer and/ or the Data Protection Officer/ the Privacy Officer of the Bank.
10. Your rights and duties
(a) You duty to inform us of changes
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.
(b) Your rights in connection with Personal Data
Under certain circumstances, and subject to applicable law, you have the right to:
If you want to exercise your rights, as per above, please contact your Client Relationship Officer and/ or contact the Data Protection Officer/ the Privacy Officer of Bank by sending a letter.
The exercise of some of these rights may result in the Bank or any other EFG company no longer being able to provide you with a product or service.
Finally, you have the right to lodge a complaint with a supervisory authority.
(c) No fee usually required
You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
(d) What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.
(e) Queries relating to the processing of your Personal Data
If you have a query regarding the processing of your Personal Data please contact your Client Relationship Officer and/ or the Data Protection Officer/ the Privacy Officer of the Bank.
11. Changes to this Privacy Notice
We reserve the right to update this Privacy Notice at any time, and we will notify you either in writing or by updating this Privacy Notice on this website. We may also notify you in other ways from time to time about the processing of your Personal Data.